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Transfer your TLD

FREQUENTLY ASKED QUESTIONS ABOUT TRANSFERRING GLOBAL DOMAIN NAMES

This FAQ (Frequently Asked Questions) section covers some of the most commonly asked questions regarding transferring global domain names (i.e. .com .net and .org…) between registrars.

OVERVIEW

This section explains the process for transferring a global domain name to Strongnet/INWW (Internet Names WorldWide).

Transferring a global (.com .net .org) domain name is very straightforward. Unlike, for example, transferring a co.uk domain name which is initiated by the "existing" ISP (through the existing ISP "releasing the tag", thus you are very much dependent on the existing ISP acting promptly), transferring a global domain name is easier becase it is the "Receiving ISP" which initiates the process.

As part of this transfer process the registration period of your domain name gets extended by 1 year, so it represents very good value.

It may be helpful for you to see the domain name record held for your domain. All global domain names are held in a central worldwide database. To see the record for your domain name use the domain name search facility at http://www.strongnet.net/zaygo/index.cgi. When the reply " Domain taken" comes back, click on the "WHOIS" link and the domain name record details will be displayed for you.

Does it Cost to tranfer my name to Strongnet/INWW

It costs £18 to tranfer you name to Strongnet/INWW, bus as stated above this also extends the time of registration by 1 year, so it represents very good value.

ARE THERE ANY RESTRICTIONS IN TRANSFERRING MY GLOBAL DOMAIN NAME?

Yes, the industry practice is such that transfers between registrars can only take place after 60 days from the date of registration. If you have only just registered your global domain name through another ISP/registrar, then please wait the required timescale before applying to transfer your global domain name to Strongnet/INWW.

If your global domain name was registered less than 60 days ago, then it may be possible, as a temporary measure, to change the DNS nameserver details pending complete transfer of records between ISP/registrar. However with some registrar's legacy systems, if the company originally registering the domain name for you used their email address as admin and technical contacts, but are now no longer in business or are uncontactable, then the change of the nameserver details can be a lengthy, difficult process with little chance of immediate sucess. The same applies if you are listed as the admin/technical contacts but your email address was incorrectly spelt - thus meaning you cannot successfully reply to automated emails requiring your authorisation.

WHAT DO I NEED TO DO TO TRANSFER MY GLOBAL DOMAIN NAME TO STRONGNET/INWW?

Please complete this form, preferably printed out on a letterhead, sign and fax (or post) to Strongnet (fax number 09055 350101 ). You need to Click Here to pay the tranfer fee.

WHY DO I NEED TO FAX (OR POST) THE REQUEST ?

Basically this is for your security, such that only you as the registrant can authorise the transfer of your valuable domain name. To act upon a telephone request would be most unwise, similarly an email request could be equally insecure. For this reason, industry practice is to act upon instructions on receipt of signed requests on letterheads.


HOW LONG DOES IT TAKE TO TRANSFER A GLOBAL DOMAIN NAME TO Strongnet/INWW?

From receipt of your signed transfer request form it typically takes 7 days - it is extremely rare for the process to take longer.

HELP - THE COMPANY I REGISTERED THE DOMAIN NAME WITH IS GOING TO CHARGE A "RELEASE" FEE.

As mentioned, Strongnet charge no "release" fees for releasing a domain name. Similarly, the overwhelming majority of ISP's do not charge any "release"fees.

"release" fees (sometimes referred to "exit" fees) are usually (but not always) levied by companies which registered domain names for "free" or at seemingly little initial cost.

If the company that is currently managing your domain name is charging you a "release" fee then you need to check this.

When you registered the domain name initially you may not have been aware that such charges would be levied when you later wished to transfer the domain name to another company, when you accepted their terms and conditions. Possibly you kept a copy of the terms and conditions (or prices charges pages) when you initially registered the domain name, which you can now refer to.

In some cases however, some companies endeavour to charge you "exit" fees - yet no reference is made to such charges on their website or other material - in which case you will need to take up the matter with them directly.

Release fees can vary - such exit fees can be any figure though sums of £19, £25, £94 are to be seen which then makes what originally seemed to be a "free" or cheap domain name - not such a bargain after all !

   
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